These plans come in a variety of payment options, with discounts for a yearly subscription and/or paying upfront.
Month to Month
$75/ month
- Plans include video visits, messaging and emails with your nurse practitioner for a month.
- Cancel at any time and you will not be charged for the next month.
12 -Month (Paid Monthly)
$65/ month
- Plans include video visits, messaging and emails with your nurse practitioner for 12 months.
- You may cancel after 8 months. Simply notify us before your next billing date and we will remove you from the service.
($120 savings compared with the Month to Month)
Start your plan12 -Month (Paid in Full)
$660/year
- Plans include video visits, messaging and emails with your nurse practitioner for 12 months.
- You may cancel after 8 months. Simply notify us before the end of the last month you wish to be a member of 1stCallHealth and we will refund you the months that remain.
($240 savings compared with the Month to Month)
Start your planThese plans allow an individual plan member to add up to 3 additional friends/family members to their plan at a discounted rate.
Month to Month
$65/ month
- Plans include video visits, messaging and emails with your nurse practitioner for a month.
- Cancel at any time and you will not be charged for the next month.
($120 savings compared with the Individual Month to Month)
Start your plan12 -Month (Paid Monthly)
$55/ month
- Plans include video visits, messaging and emails with your nurse practitioner for 12 months.
- You may cancel after 8 months. Simply notify us before your next billing date and we will remove you from the service.
($240 savings compared with the Individual Month to Month)
Start your plan12 -Month (Paid in Full)
$600/ year
- Plans include video visits, messaging and emails with your nurse practitioner for 12 months.
- You may cancel after 8 months. Simply notify us before the end of the last month you wish to be a member of 1stCallHealth and we will refund you the months that remain.
($300 savings compared with the Individual Month to Month)
Start your planHow can we help you?
See All FAQs- How do I make an appointment online?
After payment, you will receive an email with a link to our electronic health system. Simply follow the link, complete the short intake questions and follow the prompts to our online schedule. After you make your first appointment, we will send you a link to establish your own patient portal. That will be your connection to make appointments, message your nurse practitioner, and access all things 1stCallHEALTH. If you have any problems connecting, please email us at customercare@1stcallhealth.com and we will assist you.
- What does my subscription price cover?
All your telehealth visits with your Nurse Practitioner are included in your subscription fee. There are no additional 1stCallHEALTH charges for telehealth visits or messaging with your nurse practitioner. However, prescriptions, lab tests, and x-rays are not included and will be paid directly to the pharmacy, lab, or imaging center. If you have insurance, you may be able to use it to pay for these additional services. If you do not have insurance we will work with you to find the lowest cost options available to serve your health needs.
- Do I need to be rich to afford “Concierge” care?
You should not have to be rich to afford access to quality primary care that focuses on you. Our prices are as affordable as we could make them in order to provide the services you deserve.
- Why the difference in annual and monthly pricing?
We offer significant discounts for those purchasing annual versions of our subscription service. You will see significant savings compared to the per month pricing when you purchase an annual plan. You choose the plan that is best for you.
- What are the subscription periods?
Annual plans are 12 months and begin on the date of purchase. For example, if you purchase a plan on June 1, 2022, then your annual subscription period ends on May 31, 2023
Monthly plans begin on the date of the purchase through the same date the following month. For example, if you purchase a plan on June 1, 2022, then your monthly subscription period ends on June 30, 2022.
- I already paid for a month, can I upgrade to annual and get a credit for the month I already used?
When you upgrade to an annual plan from a monthly plan, the annual plan will take effect immediately and we will refund your credit card for the last payment you made on your Month to Month plan.
- How many visits can I have with my Nurse Practitioner per month?
There is no limit on your telehealth visits. Whatever you and your nurse practitioner feel is what you need to serve your needs.
- If I have insurance, can I use my insurance to pay for 1stCallHEALTH?
No. We do not take insurance. We can offer lower costs because we do not have the administrative overhead involved with insurance claims.
- What if I want to cancel?
We will do everything we can to meet your needs. However, if you need to cancel for any reason, we want it to be easy and transparent for you.
- Month to Month: Cancel at any time within the subscription period and you will not be charged for the next month. No refunds will be issued.
- 12 month subscription paid monthly: You may cancel after 8 months. Simply notify us before your next billing date and we will remove you from the service. No Refunds will be issued.
- 12 month subscription paid yearly: You may cancel after 8 months. Simply notify us before the end of the last month you wish to be a member of 1stCallHealth and we will refund you the months that remain within your subscription period.
Email Customercare@1stcallhealth.com and let us know when you would like to end your service.
- How do I pay?
At this time, we are only taking Credit Cards for payment. However, we are exploring other options such as PayPal, Venmo, and Cryptocurrencies. Our goal is to make it easy to receive our services.
- Do plans auto-renew?
Yes, our monthly and annual plans are renewed automatically. Your credit card will be charged unless you terminate the service.
- Are there extra fees and surprises?
We do not collect payment for the cost of lab tests, x-rays, or prescription medications. You will need to pay those service providers directly. But, all of your visits with your Nurse Practitioner are included in your subscription price.
- Is every medical test I need included in the monthly fee?
No. Lab tests and x-rays are not included.
- If I have a specialty consult, is that included in my monthly fee?
No. Our service covers all of your telehealth primary care needs.
***We do not accept insurance***